Shipping policy

Shipping Options & Times

Standard Shipping: Typically 10-16 business days, DDP with tracking included.

Whenever possible, we ship from local warehouses to reduce costs and speed up delivery. For regions without local stock, orders are shipped from our overseas fulfillment partners.

Returns & Refunds

Defective or Malfunctioning Items: If a product malfunctions or arrives defective, we will promptly replace or refund your item. Proof of the issue (photo or video) may be requested.

Change-of-Mind Returns: For returns due to a change of mind, customers are responsible for return shipping. Items must be unused, in original packaging, and accompanied by proof of purchase.

Tracking & Communication

Once your order ships, you’ll receive a tracking number via email so you can follow your shipment every step of the way.